NCTA Policies
Cancellation & Refund Policy
At National Council of Training Academy (NCTA), we are committed to ensuring student satisfaction and maintaining a clear and transparent cancellation and refund process.
Effective date: 1st April, 2025
Cancellation Window
7 days from the date of admission
Seat-Booking Deduction
40% of the fee paid
Refund Processing
14 days to the original payment method
01
Refund Policy for NCTA Courses
- If you decide to cancel your enrollment within 7 days of admission, you are eligible for a refund after a deduction of 40% as a seat booking fee.
- Important: No refunds will be provided after the 7-day period, regardless of the reason.
02
Refund Policy for University-Affiliated Courses
- For courses where NCTA acts solely as a counsellor and the fees are paid directly to the university, no refunds will be issued under any circumstances.
- This is because all such payments are made directly to the respective universities and are governed by their applicable policies.
03
Cancellation Process
- To cancel your enrollment, please contact our support team at info@nctaindia.in.
- Once we receive your cancellation request, we will process your refund accordingly, if applicable.
04
Refund Processing
- Refunds, where applicable, will be processed within 14 days to the original payment method.
05
Course Access
- Access to course materials will be revoked immediately upon cancellation.
06
Data Handling
- Upon cancellation, your personal data will be handled in accordance with our Privacy Policy.
07
Contact Information
- If you have any questions or concerns regarding this policy, please contact our support team at info@nctaindia.in.
08
Policy Updates
- This policy is subject to change. We recommend reviewing this page periodically for any updates.
