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Philips is looking for an experienced Service Account Manager to manage and strengthen long-term client relationships in the healthcare and medical technology sector. The role is based in Gurugram with operational responsibility across Bihar, Jharkhand, Chhattisgarh, and Odisha, including Bhubaneswar.

The candidate will work closely with marketing, service, and supply chain teams to deliver high-quality customer solutions and improve client satisfaction. Responsibilities include developing annual account plans, managing enterprise accounts, ensuring contract renewals, driving customer engagement, and supporting revenue growth initiatives.

The role also involves analyzing customer feedback, conducting executive briefings, improving operational efficiency, and ensuring compliance with Philips business processes and quality standards. Candidates will oversee customer experience operations, logistics, and service delivery while maintaining strong business relationships.

Applicants should have a bachelor’s degree in IT, Engineering, or a related field with 5+ years of experience in account management, service delivery, or customer success roles. Prior experience in the medical or healthcare industry and managing key enterprise accounts is preferred.

This opportunity is ideal for professionals seeking growth in healthcare account management, customer engagement, and enterprise service operations with a leading global brand like Philips.