Overview:

Operations Management is a vital area of business management that focuses on planning, organising, and supervising processes, production, and services within an organisation. It ensures the efficient use of resources, smooth workflow, and achievement of organisational goals through systematic management practices.

Course Description:

The Certificate in Operations Management (COM) is a six-month professional programme offered by the National Council of Training Academy (NCTA). This course is designed to provide learners with essential skills and knowledge in operations management, helping them understand business processes, supply chain, production planning, quality control, and resource optimisation.

Students will gain practical exposure to modern management techniques, process improvement strategies, and tools for enhancing efficiency. The curriculum combines theory with case studies and real-world applications, ensuring graduates are industry-ready for roles in business operations, manufacturing, logistics, and service management. This programme is ideal for aspiring managers, entrepreneurs, business professionals, and graduates looking to build a strong foundation in operations management.

Certificate in Operations Management; Mission:

To empower learners with professional skills in operations management, enabling them to contribute effectively to organisational success, process efficiency, and sustainable business growth.

Certificate in Operations Management; Vision:

To create skilled operations managers who can lead business processes with innovation, efficiency, and global management standards.

Course Curriculum:

The curriculum for the Certificate in Operations Management (COM) is designed to provide students with both theoretical understanding and practical exposure to business operations. Learners will study key areas of production, quality, supply chain, and resource management, preparing them for diverse industries.

1. Principles of Operations Management:
   1. Introduction to operations and process management
   2. Functions and roles of operations managers
   3. Understanding production systems and business processes
   4. Operations strategy and competitiveness
       
2. Supply Chain & Logistics Management:
   1. Fundamentals of supply chain and logistics
   2. Procurement and inventory management
   3. Distribution and transportation management
   4. Technology in supply chain operations
       
3. Production Planning & Control:
   1. Capacity planning and resource allocation
   2. Scheduling techniques and workflow design
   3. Forecasting methods in production
   4. Lean operations and Just-in-Time (JIT)
       
4. Quality Management:
   1. Principles of quality control and assurance
   2. Total Quality Management (TQM)
   3. Six Sigma and process improvement tools
   4. ISO standards and compliance
       
5. Operations Research & Decision-Making:
   1. Basics of operations research
   2. Problem-solving and optimisation models
   3. Decision-making tools for managers
   4. Cost-benefit analysis and risk assessment
       
6. Practical Training:
   1. Case studies on real-time operations challenges
   2. Simulation exercises in production and supply chain
   3. Group projects on operations strategy
   4. Industry-focused internship/observational training
       

Career Opportunities:

Graduates of the Certificate in Operations Management (COM) programme can pursue diverse careers in both manufacturing and service sectors. They play a vital role in ensuring organisational efficiency, productivity, and growth. Possible career paths include:

1. Operations Executive: Manages day-to-day business processes.
2. Production Planner: Plans and monitors production schedules.
3. Supply Chain Coordinator: Handles procurement, logistics, and distribution.
4. Quality Control Officer: Ensures products/services meet quality standards.
5. Business Process Analyst: Improves workflow and efficiency.
6. Project Coordinator: Assists in planning and executing business projects.
    

Placement Areas:

1. Manufacturing Companies
2. Logistics & Supply Chain Firms
3. Retail & E-commerce Companies
4. Banking & Financial Services
5. Healthcare and Hospitality Management
6. Consulting Firms
7. IT & Business Process Outsourcing Companies
    

Salary Expectation:

Salary in operations management varies with role, industry, and experience level.

1. Entry-Level (0–2 Years of Experience): ₹18,000 – ₹30,000 per month
2. Mid-Level (3–5 Years of Experience): ₹30,000 – ₹50,000 per month
3. Senior-Level (5+ Years of Experience): ₹50,000 – ₹80,000+ per month
    

Frequently Asked Questions (FAQ):

• What is the duration of the COM course?

The Certificate in Operations Management (COM) is a six-month programme that provides theoretical and practical training in managing operations and processes.

• Who is eligible for this course?

Candidates who have completed their 10+2 or any equivalent qualification, as well as graduates or working professionals interested in operations, management, or business administration, can apply.

• What career opportunities are available after completing this course?

Graduates can work as Operations Executives, Production Planners, Supply Chain Coordinators, Quality Control Officers, or Business Process Analysts across multiple industries.

• What is the expected salary after completing the COM course?

Entry-level salaries range from ₹18,000 – ₹30,000 per month in India, depending on skills, industry, and location.

• Can I pursue higher studies after completing this course?

Yes, students can pursue advanced diplomas, MBA programmes, or specialised courses in Supply Chain Management, Project Management, or Business Analytics.

• Is this course recognised in the industry?

Yes, the National Council of Training Academy ensures the curriculum is industry-relevant, equipping students with job-ready skills.

• How can I enrol in this course?

Interested candidates can apply online through the National Council of Training Academy website and follow the admission process.