Customer Service Representative – International Voice Process

By NCTA - Wipro Ltd

Job Details

Organisation Wipro Ltd
Department Customer Success, Service & Operations
Job Type Non Government
Employment Type Full Time
Location Gurugram
Vacancies 49
Application Last Date -

Wipro is hiring Customer Service Representatives for its US Premium International Voice Process in Gurugram. Freshers and experienced graduates can apply for inbound B2B customer support roles.

Full Job Details:
 

Wipro is hiring Customer Service Representatives for its US Premium International Voice Process at the Gurugram location. This is an excellent opportunity for freshers and candidates with up to 3.5 years of experience in customer support and international BPO operations.

The role involves handling inbound B2B customer service calls for international clients, delivering excellent customer support, resolving queries, and maintaining professional communication standards. Candidates should possess strong verbal communication skills and the ability to work in night shifts aligned with US business hours.

Wipro offers fixed Saturday and Sunday weekly offs, both-side cab facilities, and a stable five-day work schedule. Graduates from B.Com, B.A, BCA, BBA, BHM, and BSc streams are eligible to apply. MBA, BE, and B.Tech graduates must have at least 6 months of international BPO experience.

The salary package ranges from ₹3.75 LPA to ₹4.25 LPA. This role is ideal for candidates seeking growth in international customer service, voice process operations, and BPO careers with a leading global IT and business services company.