Overview:The Advanced Diploma in Hotel Business Management is a one-year program
designed for those who aspire to build a thriving career in the hospitality industry. With a
course fee of ₹15,000, this program offers an in-depth understanding of the core aspects of
hotel management, from guest services and front-office operations to food and beverage
management and hospitality marketing.
This course is ideal for individuals who are passionate about providing exceptional customer
service and want to master the intricacies of managing a successful hotel business. It combines
classroom learning with practical exposure, allowing students to gain a comprehensive grasp of
hospitality standards and best practices. By the end of this program, students will have the
confidence and skills needed to step into various roles within the hotel industry.
Learning Outcomes:
Upon completing the Advanced Diploma in Hotel Business Management, students will be able
to:
1. Understand the key components of hotel business operations, including front-office
management, housekeeping, and food and beverage services.
2. Develop strong customer service and communication skills essential for managing guest
experiences.
3. Gain proficiency in hospitality marketing strategies, revenue management, and sales
techniques.
4. Acquire knowledge of hotel accounting principles and cost control measures.
5. Apply management principles to real-world scenarios, ensuring efficient hotel
operations and guest satisfaction.
Course Curriculum:
The program includes the following modules:
● Introduction to Hotel and Hospitality Industry
● Front Office Operations and Housekeeping Management
● Food and Beverage Management
● Hospitality Marketing and Customer Relations
● Hotel Accounting and Financial Management
● Event Management and Guest Services
● Human Resource Management in Hospitality
● Practical Internship/Training in Hotel Settings
Career Opportunities:
Graduates of this course can explore a variety of career opportunities within the hospitality
sector, such as:
● Front Office Manager: Oversee the reception area, ensure smooth guest check-ins and
check-outs, and manage customer inquiries.
● Food and Beverage Manager: Supervise food service operations, maintain quality
standards, and ensure customer satisfaction in dining areas.
● Hotel Sales and Marketing Coordinator: Develop marketing strategies to attract guests,
manage promotional activities, and build brand awareness.
● Guest Relations Executive: Enhance guest experiences by addressing their needs and
resolving any issues during their stay.
● Event Coordinator: Organize and manage events such as conferences, weddings, and
banquets within hotel premises.
With this qualification, students are well-prepared to enter the dynamic world of hotel
management and pursue a career that offers both personal and professional growth in a
vibrant and ever-evolving industry.