Overview:The Certificate in Hotel Business Management is a six-month program designed to provide a
foundational understanding of the hospitality industry and its essential operations. With a course fee of
₹10,000, this certificate course is ideal for individuals looking to step into the world of hospitality
management or enhance their existing skills to excel in various roles within the hotel industry.
The program focuses on key areas such as customer service, front-office operations, and food and
beverage management, equipping students with practical knowledge and hands-on training. Whether
you’re starting fresh or aiming to build upon your current experience, this course opens the doors to new
career opportunities in the vibrant hospitality sector.
Learning Outcomes:
By the end of the Certificate in Hotel Business Management, students will be able to:
● Understand the fundamental operations of a hotel, including guest handling, housekeeping, and
restaurant management.
● Develop essential communication and customer service skills to ensure high levels of guest
satisfaction.
● Apply basic marketing strategies to attract guests and promote hospitality services.
● Gain insight into the daily functions and roles within different departments of a hotel setting.
● Acquire practical skills through real-world examples and case studies, making them job-ready for
various positions in the industry.
Course Curriculum:
The course includes the following modules:
● Introduction to Hospitality and Tourism
● Guest Service and Front-Office Management
● Housekeeping Essentials
● Food and Beverage Service Operations
● Hospitality Marketing Basics
● Hotel Administration and Event Coordination
● Practical Training in Hotel Settings
Career Opportunities:
Completing this certificate course opens up several entry-level positions in the hotel and hospitality
industry, such as:
● Front Desk Executive: Welcome guests, handle reservations, and ensure smooth check-in and
check-out processes.
● Housekeeping Supervisor: Oversee cleanliness standards, manage housekeeping staff, and
maintain guest room quality.
● Food and Beverage Assistant: Assist in restaurant or café operations, take orders, and ensure a
pleasant dining experience for guests.
● Guest Service Associate: Address guest inquiries, handle special requests, and ensure a
comfortable and enjoyable stay.
This certificate not only offers a stepping stone into hotel management but also provides a solid
foundation for those looking to pursue further studies or specialized roles in hospitality. With the growing
demand for skilled professionals in the industry, this qualification equips students with the skills and
confidence to thrive in diverse hospitality environments.